GSR Shipping Policy

At General Select Research (“Company,” “GSR,” “we,” “us,” or “our”), we aim to ship orders quickly, securely, and with reliable tracking.

 

By placing an order through our website, you agree to the terms of this Shipping Policy.

1. Order Processing

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Most orders are processed and shipped the same day or next business day, excluding Sundays and public holidays.

Once your order ships, you will receive an email confirmation with tracking information.

Processing times may vary due to:

• High order volume

• Address verification requirements

• Carrier pickup schedules

• Shipping restrictions or compliance review

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2. Shipping Methods & Carrier Selection

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We offer Standard and Expedited shipping options at checkout (when available).

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Carrier Selection

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To ensure reliable delivery, we may ship orders using UPS, FedEx, USPS, or other reputable carriers, depending on destination, service level, cost efficiency, and operational needs. Carrier selection is determined at our discretion. All shipments include tracking.

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3. Estimated Delivery Times

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Delivery times are estimates and begin after dispatch (not after purchase).

Typical domestic delivery estimates:

• Standard Shipping: 2–4 business days

• Expedited Shipping: varies by destination and service level

Delivery timeframes are not guaranteed.

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4. Shipping Rates

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Shipping costs are calculated at checkout based on:

• Destination

• Package weight and size

• Selected shipping method

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5. Address Accuracy & Failed Deliveries

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Customers are responsible for providing correct shipping details at checkout.

General Select Research is not responsible for:

• Incorrect or incomplete addresses provided by the customer

• Packages returned due to address errors

• Carrier re-delivery fees or returned shipment fees

If an order is returned to us due to an address issue, reshipping may require an additional shipping fee.

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6. Shipping Delays (Carrier / Weather / Force Majeure)

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GSR is not responsible for delays caused by:

• Carrier disruptions or operational issues

• Weather or natural disasters

• Customs inspections or holds

• Holidays or peak shipping periods

• Other events outside our control (“force majeure”)

Once an order is transferred to the carrier, delivery timing and handling are the carrier’s responsibility.

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7. Lost, Stolen, or Missing Packages

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If tracking shows Delivered but you did not receive your package, we recommend:

• Checking your delivery location thoroughly

• Checking with neighbors or building staff

• Contacting the carrier directly to initiate a claim

You may also email us at support@genselectresearch.com, and we’ll assist where possible (ex: providing shipping details, tracking, and carrier documentation).

General Select Research is not responsible for theft after delivery.

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8. Shipping Restrictions

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We reserve the right to restrict or refuse shipment to certain locations where shipping is prohibited, restricted, or where we suspect misuse.

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9. Contact Us

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If you have questions about shipping, please contact:

Email: support@genselectresearch.com